Privacy Policy

株式会社Firenze (hereinafter referred to as "the Company") establishes this Privacy Policy (hereinafter referred to as "the Policy") regarding the handling of user's personal information in the services provided on this website (hereinafter referred to as "the Services").

Article 1 (Personal Information)

"Personal Information" refers to information about a living individual, which can identify a specific individual by name, date of birth, address, telephone number, contact information, and other descriptions, as well as data such as appearance, fingerprints, voiceprints, and health insurance card insurer numbers that can identify an individual from the information alone (personal identification information), as defined by the Personal Information Protection Law.

Article 2 (Method of Collecting Personal Information)

The Company may ask users to provide personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, driver's license number, etc., when they register for use. Additionally, the Company may collect transaction records and payment-related information, including user's personal information, from its partners (including information providers, advertisers, and ad servers; hereinafter referred to as "Partners").

Article 3 (Purposes of Collecting and Using Personal Information)

The purposes for which the Company collects and uses personal information are as follows:

For the provision and operation of Company Services To respond to inquiries from users (including verifying the identity of the person making the inquiry) To send emails regarding new features, updates, campaigns, and other services provided by the Company that users are using For maintenance, important notices, and other necessary communications as required To identify users who violate the terms of use or attempt to use the service for fraudulent or unjust purposes and to refuse their usage To allow users to view, modify, delete, and check their usage status of registered information To charge usage fees for paid services Other purposes incidental to the above purposes

Article 4 (Changes in Purpose of Use)

The Company may change the purposes of use of personal information only if it is reasonably deemed to be related to the purposes before the change. In the event of a change in the purposes of use, the Company will notify users of the revised purposes through the Company's designated methods or publish them on this website.

Article 5 (Provision of Personal Information to Third Parties)

Except as provided in the following cases, the Company will not provide personal information to third parties without the user's consent, except as permitted by the Personal Information Protection Law and other laws: When necessary for the protection of a person's life, body, or property and obtaining the consent of the individual is difficult When particularly necessary for the improvement of public health or the sound upbringing of children and obtaining the consent of the individual is difficult When it is necessary to cooperate with a national authority, local government, or a person entrusted by them in executing the affairs prescribed by law and obtaining the consent of the individual may hinder the execution of such affairs When notifying or publicly announcing the following items in advance and reporting to the Personal Information Protection Commission Inclusion of provision to third parties in the purpose of use Items of data provided to third parties Means or methods of provision to third parties Stopping the provision of personal information to third parties upon request of the individual Methods for accepting requests from the individual Notwithstanding the provisions of the preceding paragraph, the provision destination shall not be considered as a third party in the following cases: When entrusting all or part of the handling of personal information within the scope necessary to achieve the purposes of use When personal information is provided due to business succession or other reasons for merger When personal information is jointly used with specific individuals, and prior notice is given to the individual of the items of personal information to be jointly used, the range of joint users, the purposes of use of the users, and the name or name of the person responsible for the management of such personal information, or when the information is easily accessible to the individual

Article 6 (Disclosure of Personal Information)

When requested by the individual to disclose personal information, the Company will disclose it promptly to the individual. However, if disclosing it falls under any of the following cases, the Company may not disclose all or part of it and will promptly notify the individual of its decision not to disclose it: When there is a risk of harming the life, body, property, or other rights or interests of the individual or a third party When there is a risk of significantly hindering the proper implementation of the Company's business When it would violate other laws

Regardless of the provisions of the preceding paragraph, information other than personal information such as history and characteristics information will generally not be disclosed.

Article 7 (Correction and Deletion of Personal Information)

If a user's personal information held by the Company is found to be incorrect, the user may request the Company to correct, add, or delete (hereinafter referred to as "correction, etc.") the information according to the procedures established by the Company. If the Company determines that it is necessary to respond to a request from a user under the preceding paragraph, the Company will promptly carry out the correction, etc., of the relevant personal information. If the Company has corrected, etc., the personal information based on the provisions of the preceding paragraph or decided not to make corrections, etc., it will promptly notify the user of this.

Article 8 (Suspension of Use, etc., of Personal Information)

If a user requests the Company to stop or delete the use of personal information on the grounds that it is being handled beyond the scope of the purpose of use or has been acquired by fraudulent means, the Company will promptly conduct necessary investigations. Based on the investigation results in the preceding paragraph, if it is deemed necessary to respond to such a request, the Company will promptly suspend or delete the use of the relevant personal information. If the Company suspends or deletes the use of personal information based on the provisions of the preceding paragraph or decides not to suspend or delete the use, it will promptly notify the user of this. Notwithstanding the preceding two paragraphs, if it would involve substantial costs or if it is difficult to suspend or delete the use, and if alternative measures are necessary to protect the rights and interests of the user, the Company will take such alternative measures.

Article 9 (Changes to the Privacy Policy)

Except for matters stipulated separately by the Company, the Company may change the contents of this Policy without notifying users. Unless separately stipulated by the Company, the revised Privacy Policy shall take effect from the time it is posted on this website.

Article 10 (Contact Information)

For inquiries regarding this Policy, please contact the following: